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CAR
HIRE CONDITIONS SOUTH AFRICA
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Car Hire Conditions
Southern Africa
All Africa
Ventures
Rental Policies
AllAfricaVentures only provides the newest, cleanest cars for your
rentals.
At
AllAfricaVentures we take pride in our fleet and the variety and
quality of vehicles that we offer our customers. We ensure the best in
quality and
safety through the constant
renewal of our fleet. The average age of our vehicles is
between four and eight months. Each vehicle is inspected and
cleaned at the end of every rental whilst regular servicing
follows manufacturer recommendations.
The above ensures the
quality of our vehicles and the
safety of our clients. To further ensure
safe
rentals,
AllAfricaVentures abides by the following policies and regulations, in
accordance with safe driving principles and South African law.
Please take note of the following policies and regulations. All clients need
to comply with these policies and regulations, to qualify for a
AllAfricaVentures vehicle hire.
1. Minimum age requirement for renters
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Vehicles are only rented to drivers
over the age of 23,
unless by special arrangement. Where a young driver (under the age of 23)
wishes to rent a vehicle, or where a young driver will be driving the rented
vehicle, that driver will be required to produce proof that he/she has been in
possession of a valid, unendorsed driver′s license for a
minimum of two years.
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Where a young driver rents a vehicle, there will be a daily young driver′s
surcharge of R50 per young driver per day.
2. Driver′s License
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The renter must be in possession of a valid, unendorsed driver′s license.
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The renter′s
type of driver′s license must match the
type of vehicle rented. A driver qualified to drive automatic
vehicles only, will not qualify to rent a vehicle with manual transmission.
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The renter′s driver′s
license must be valid. Expired
driver′s licenses will not be accepted.
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Driver′s licenses with
endorsements will not be accepted.
AllAfricaVentures is obliged to ensure the safety of its vehicles by only accepting
rentals from drivers whose licenses have not been endorsed with penalty
points.
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Drivers under the age of 23 must be
able to prove that
they have been in possession of a valid, unendorsed driver′s
license for a minimum of two years.
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International driver′s
licenses must be in English.
3. Renter Identification
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All renters will be required to produce a valid form of identification.
Local clients will be asked to produce their
Identification Document.
International
clients will be asked to produce their
passports.
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All forms of identification produced must be
legal and
valid. Expired forms of identification will not be accepted.
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AllAfricaVentures staff are obliged, and reserve the right, to
check/
question identification documents that appear inauthentic, fraudulent
or suspicious in any way.
4. Payment Verification
AllAfricaVentures is obliged, and reserves the right, to
verify all methods of
payment, and to ensure payment by renters. Prior to rental, the renter
must give authorization that he/ she is liable for the following costs:
4.1. Credit cards
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The signature on the renter′s contract must match the
signature on the reverse of the renter′s credit card.
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The renter must supply
AllAfricaVentures with his/ her CVC
number. This number will be captured in brackets next to the
abovementioned authorization code.
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Credit card imprints must be clear.
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Credit card imprints must appear clearly on both the original
Rental Agreement, and any copies issued.
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Handwritten credit card details will not be accepted.
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Credit cards must be
valid. Where a renter′s card is
due to expire during the rental period, he/ she must produce his/ her new
credit card.
4.2. Locally Issued Vouchers
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Locally issued
vouchers must be valid. Validity will be
checked by
AllAfricaVentures staff. Where a voucher is found to be invalid, the
prospective renter will not be allowed to rent a
AllAfricaVentures vehicle.
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Where the client is unable to produce a
locally issued
voucher, AAV will contact the relevant travel agent, company or tour
operator. If the client is still unable to receive his/ her voucher, he/ she
will not be able to pay by locally issued voucher and will be requested to
provide alternative means of payment.
4.3. External Vouchers
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Renters wishing to pay by
external voucher must be in
possession of a valid account.
AllAfricaVentures staff reserve the right to check
whether the renter has a valid account.
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Where the account is shown to pose a
risk to
AllAfricaVentures,
the client will not be allowed to rent a vehicle.
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If the renter is shown to be a
bad debtor, or his/ her
company is shown to be a bad debtor, or where his/ her company has gone into
liquidation, the client will not be allowed to rent a vehicle. If the client
is shown to have no credit facilities, he/ she will also
not be allowed to rent a vehicle from
AllAfricaVentures.
4.4.
AllAfricaVentures International Vouchers and Charge Cards
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Where a card or voucher is
blacklisted,
AllAfricaVentures South
Africa will be advised by Europcar International, and the client will not be
allowed to rent a vehicle.
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Where bookings have been made via the renter′s country of origin, the
voucher/ card will automatically be considered to be
verified at the reservation stage.
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Where the client wishes to rent directly from
AllAfricaVentures South Africa,
AllAfricaVentures International will be
contacted for
verification, or an alternative form of payment will be requested.
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AllAfricaVentures staff are obliged, and reserve the right, to check the
following:
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that the card/ voucher is still
valid (has not
expired)
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that the card/ voucher has been
stamped by the issuer
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that the signature on the Rental Agreement matches
the signature on the voucher/ card
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that the renter and card holder are the
same
person.
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The renter may be asked to provide his/ her credit card as
additional security, even where the voucher is a full
credit voucher.
5. Daily Rental Charges
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Daily rental charges are
calculated on a 24 hour cycle.
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Should a renter exceed his/ her rental period, he/ she will be
charged for an additional day.
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Should a renter extend his/ her rental period
without
permission, waivers will no longer apply.
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Fuel is not included in the rental fee. Renters will
receive a vehicle with a full tank of fuel. Thereafter, the renter is liable
for the cost of all refills. An alternative is presented in the fuel
purchase option, which allows the renter to purchase fuel upon renting the
vehicle. Should the renter choose this option, he/ she will not have to pay
for a full tank of fuel upon returning the vehicle.
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Airport surcharges are calculated at
8% of the
daily time and kilometre revenue in South Africa and at
7%
of the daily time and kilometre revenue in Namibia.
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The tourism levy is is a government levy and the funds
are used towards increasing tourism to South Africa. The levy is charged at
1% of the daily time and kilometre revenue.
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The contract fee for the Renter′s Agreement is charged
at R25.
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Our vehicles are
pre-allocated and we are often forced
to turn away a potential client due to a lack of availability. For this
reason, if a client fails to cancel a booking, a
no-show
fee is charged at R250.
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A mini-lease rate is applicable if the renter requests
vehicle hire for a minimum of 24 days.
Should you agree to hire a vehicle from
All Africa Ventures, this indicates
compliance with the above policies and regulations. Our policies have
been compiled in accordance with South African laws, and with the principles of
safe driving in mind. We trust that you will have a
safe, pleasant travel experience with
All Africa Ventures.
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