Cancellation policy
- Less than 60 days notice 100% cancellation
fee.
- Once a ticket is purchased, a reservation
may be changed for an earlier or later date
without penalty, provided such change is made 60
days prior to the date of travel. Any subsequent
changes will subject the passengers to payment
of the usual cancellation fees according to the
notice given.
- If a change, cancellation or non-show is
caused by exceptional circumstances and verified
by suitable documentation, The Blue Train will
consider waiving all or part of cancellation
fees according to the merits of each case.
- A provisional reservation only becomes
guaranteed once full payment has been received
and a ticket has been issued by The Blue Train.
The onus rests with agents/operators/customers
to timeously release all unused suites in
writing, in order to avoid cancellation
penalties.
- Non-compliance with these bookings
conditions will automatically cancel a confirmed
reservation without further notice.
- For any charter arranged outside standard
advertised dates or routes and with or without
special arrangements, the customer will be held
responsible to cover all additional costs
incurred, should the said charter not
materialize.
Bookings open on 1 January each year for the
year.
Maximum 2 guests per suite. Rates are per person,
inclusive of all meals, high tea, drinks (alcoholic
and non-alcoholic) and off-the train excursions
excluding French champagne, caviar and external
telephone calls. Rates quoted are for a one-way
journey and are subject to change without prior
notification. Arrival times and off-the train
excursions cannot be guaranteed. Reservations for
children on request only. Special requests for meals
(e.g. Kosher and Halaal) to be specified at time of
reservation. Bed preference (double or single) to be
specified when making a reservation, as double beds
are limited. Guests are requested to check in 1 hour
prior to departure at The Blue Train lounges in
Pretoria and Cape Town.
Terms and Conditions
Low season dates : 01 January - 31 August
/ 16 November - 31 December
High season dates : 01 September - 15
November
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